You've found a freelancer you like, should you hire direct?

A guide to the benefits of hiring freelancers through marketplaces

Freelance marketplaces make it quick and easy to find skilled people to help you with just about any project.

Once you've found the freelancer you want to work with, it's natural to want to hire them in the most simple and convenient way possible.

In this guide we'll explore 3 reasons why you should hire the freelancer through the marketplace instead of hiring direct:

In this guide

You've found a freelancer you like, should you hire direct?

Protection for you and the freelancer

By creating an account with a marketplace, you are agreeing to and are bound by the terms and conditions of service.

For example, our terms and conditions generally protect you against:

Hiring Direct: If you hire direct, it's likely you won't have this added layer of protection.

Invoicing and handling payments

There are two main benefits of hiring a freelancer through a trusted freelance marketplace.

  1. Clarity
    The first benefit of hiring the freelancer through the marketplace is clarity on the amount you will be expected to pay upon completion of the project. The bid you accept is the amount you'll pay (unless, of course, you agreed with the freelancer to increase the scope of the project).
  2. Ease
    The second benefit of hiring the freelancer through the marketplace is ease. Our payment system enables you to pay with no hassles using credit/debit card or by bank transfer.

Hiring Direct: Hiring directly means you'll have to find another way to pay the freelancer's invoice. If you work for a larger organisation, this could mean involving a complicated accounts payable process.

Resolving disputes

A good freelance marketplace is the product of happy freelancers, happy clients and successful projects.

Happy freelance marketplace


We vet every client, every freelancer and every project to ensure our marketplace is a happy one.

The vast majority of our projects end with everyone still smiling. But not everything goes to plan, so our Customer Success team is on hand to help resolve any dispute amicably.

Hiring Direct: Hiring directly means you will have to find another way of vetting the freelancer you hire, and you'll also have to resolve any disputes yourself.


In summary, when you find a freelancer you want to work with on a freelance marketplace, there are a number of compelling reasons to hire the freelancer through the marketplace.

In addition, there are no fees for a client to use our marketplace. So, there really is no benefit at all for hiring the freelancer direct.

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