Working on a project
Remember those questions you asked in the interview? Now you can agree clear and manageable expectations with your client before you get started so you both know exactly what is expected.
You might find this guide on writing effective briefs interesting to see how we recommend our clients brief the freelancers they work with:
Keep track of your conversations
Keep track of all your conversations with your client during the project including yours and the client’s expectations.
Once you're underway on the project, it's recommended to record any important conversations or notes/instructions in the project's messages in your account. This helps us to help you resolve any disputes.
Project messaging screen example, with personal details blacked-out
Keep an eye on deadlines
Quite often, a client will set a deadline because there are many other moving parts to the project that are dependent on you finishing your bit first.
Missing a deadling by a couple of days might seem like a small issue to you, but it can cause clients big, expensive, headaches.
If the deadline is getting closer and seemingly less and less achievable don’t keep quiet about it. Let your client know as soon as possible, explain why it is taking longer and suggest a new completion date/time.